Privacy Policy 

1. Who We Are

Controller: Probate Central

Trading / business name: Probate Central

Registered address: 9-11 Gunnery Terrace, London, SE18 6SW

Contact email: enquiries@probatecentral.co.uk

Contact phone: 020 4515 5210

2. What Information We Collect

We may collect:

– Name, contact details

– Probate enquiry details

– Uploaded documents

– Payment information

– Automatically collected data: IP, browser, device info, analytics

– Sensitive information when required for probate services

3. Why We Use Your Data & Legal Basis

We process data for:

– Responding to enquiries (legitimate interest)

– Providing probate services (contract)

– Billing and accounting (legal obligation)

– Service updates (contract)

– Marketing (consent)

– Website improvements (legitimate interest)

4. Sharing Your Data

We may share your data with:

– Partner solicitors, administrators, valuers, accountants

– IT, hosting, email, analytics providers

– Legal/regulatory authorities when required

We do not sell your data.

5. Data Retention

We retain data only as long as required for legal, operational, and service‑related purposes, then securely delete or anonymise it.

6. Your Rights

You have rights to:

– Access your data

– Correct inaccurate data

– Request deletion or restriction

– Object to processing

– Portability

– Withdraw consent

You can contact us to exercise these rights. You may also complain to the ICO.

7. Security

We apply technical and organisational measures to protect your data, including enhanced measures for sensitive probate‑related data.

8. Cookies

Our website may use cookies for functionality, security, and analytics. Consent will be collected where required.

9. Changes to This Policy

We may update this policy as required. The latest version will be posted on this page.

10. Contact

For any privacy or data protection enquiries, please contact:

enquiries@probatecentral.co.uk

9-11 Gunnery Terrace, London, SE18 6SW